HIPAA-ready. BAA available.

Less admin.
More patients.

Custom AI workflows that run your front desk. On your systems. Behind a signed BAA.

Let's talk

See what we automate

HIPAA-ready

BAA available

Built on your systems

P.S. Illustration · not real patient data

Pre-visit prepSarah M. · 2pm

Insurance
Aetna · eligibleco-pay $25
Prior visits
…
Pending labs
…
Forms
…
Chart summary
…

Recall bookingoverdue · annual

Todayschedule

9:00Sarah M.
9:30James T.
10:00Aisha P.
10:30Elena R.
11:00David K.

Revenue recoveryprior auth & claims

PA
Prior auth · Aetna
Sarah M.
$340
CLAIM
Claim resubmitted · BCBS
James T.
pending
ELIG
Eligibility · tomorrow
14 patients
✓
PAY
Statement · plan offered
Elena R.
pending

Tasks today

248

Hours reclaimed

11.4 hrs

Revenue recovered

$2,140

We sign the BAA before we see anything.

Compliance isn't bolted on at the end. It's the first thing we put on paper.

HIPAA-ready

Encryption, access controls, and audit logs.
BAA signed first

Before we touch any PHI.
Your systems, your data

We build on top, not on the side.
24/7 monitoring

We own uptime and maintenance.

Your front desk
wasn't built for this.

You didn't open a practice to chase insurance, re-key patient data, or call no-shows after hours. But somebody has to. Most clinics either burn out their staff or hire someone they can't really afford.

Clinic admin calculator

How many hours is your front desk losing?

Move the sliders to match your clinic. We'll show the hours we typically reclaim and what that's worth in a year.

Providers3

Hours/week on intake & scheduling14 hrs

Hours/week on insurance & billing10 hrs

Current admin load24 hrs/wk

Hours Telso typically reclaims17 hrs/wk

Estimated annual value$27,200

Estimate based on a blended $32/hr loaded front-desk rate, 50 working weeks, and ~70% reclamation from clinics we've worked with. Your numbers will be different. We'll quote yours on the consultation.

The picture

Telso sits between the systems you already run.

We're not another login or another portal. We're the operations layer that connects what's already in your clinic and quietly does the work.

Telso

ops layer

EHR

Phone

Billing

SMS

Calendar

Insurance

Fax

The work that doesn't fit a job description.

Six categories we cover for most clinics. Every build is custom to how yours actually runs.

Patient intake

Forms, history, and insurance verification. Done before the patient walks in.

Scheduling and reminders

Confirmations, reschedules, and recall campaigns. Handled.

No-show recovery

Auto-rebook flows that fill the gap within an hour.

Insurance and prior auth

Status checks, follow-ups, document chasing.

Billing follow-up

Outstanding balances, payment plans, statements.

Chart prep and referrals

Summaries ready before each visit. Referrals tracked to close.

A clinic day, before and after.

Five moments in a typical day. Same clinic, six weeks apart.

Before Telso

7:00 AM Front desk arrives to 14 voicemails.
8:30 AM Manual insurance verification for every patient.
11:00 AM Two no-shows. Nobody available to call.
2:00 PM Prior auth follow-ups stacking up.
5:30 PM Staff stays late on billing statements.

With Telso

7:00 AM Voicemails transcribed and triaged overnight.
8:30 AM Verified by 7am. Only exceptions flagged.
11:00 AM Auto-rebook sent within 30 min. One slot refilled.
2:00 PM Status pulled. Only escalations sit on a human.
5:30 PM Statements out. Tomorrow's charts prepped.

Three steps. Two to four weeks.

No black box. You'll know exactly what's happening every week.

STEP 01

Map your workflows

We sit with your front desk for a day and document every recurring task. You keep the audit.

STEP 02

Build on your systems

Behind your BAA, on the EHR, PMS, and phone system you already use. No new logins for staff.

STEP 03

Run them, forever

We monitor 24/7 and own the maintenance. You get a named human to text when something looks off.

See what a quieter front desk feels like.

20 minutes. We'll map your highest-leverage workflows live on the call. No deck.