Most healthcare AI is built for hospitals. The technology that actually changes a clinic's day, the automations that handle intake, follow-up, and the thousand small tasks between patients, almost always gets built for systems with IT departments and seven-figure budgets.
Small clinics get whatever's left. Generic scheduling apps. No-code tools that break. Or another hire they can't really afford.
That's when we realized: every clinic has this problem.
So we built Telso the opposite way. We come into your clinic, learn how it actually runs, and build the automations to fit. On your systems. Behind your BAA. With a real human you can text when something needs to change.
Not a product you buy. A team you hire.
What we believe.
Five operating principles. Read these and you'll know what working with us is like.
- 01
BAA before anything else
We sign a Business Associate Agreement before we see a single chart, claim, or patient record. Compliance is the first thing we put on paper, not the last.
- 02
Build on your systems
We don't sell you another portal. We work inside the EHR, PMS, and phone system you already use. No staff training on a new app.
- 03
Never a black box
Every workflow we build is visible. You see what's running, what handled itself, and what needs a human. No mystery.
- 04
We own the maintenance
When a payer changes their portal, a new EHR version ships, or an integration breaks at 11pm, that's our problem to solve. Not yours.
- 05
If you leave, you keep it
Everything we build lives on your infrastructure. If you ever want to walk away, you take the work with you. No hostage data.